After last winter, I’m really worried about falling behind on my energy bills again as we head into the colder months. We’re careful about what we use but with small kids it’s hard.

What can I do if I’m struggling to keep up with payments? It’s understandable to feel anxious about energy bills at this time of year. If you’re struggling to afford your bills, it’s important to act quickly; support is available … Continued

I’m starting to book tickets for Christmas events, but I’ve seen lots of stories in the news about people being left out of pocket if these are cancelled at the last minute, which is making me nervous.

How can I get a refund if this happens to me? Keep an eye on the organiser’s website and social media profiles for all the latest updates. You won’t be entitled to a refund if you change your mind about … Continued

I’ve just returned to work after a long time out of the workforce and I’m slightly embarrassed to say I don’t understand what all the different sections of my payslip refer to.

How do I know what each means? Payslips contain lots of information which can be overwhelming at first but are important to understand. All employers are required to give employees a payslip showing your pay and deductions. This might be … Continued

My son and I are both struggling to find work at the moment. He’s just finished university and looking for his first job, and I’m retired but need to top up my income.

We’ve both been sending out applications for a while now, could unpaid work help us find something? Whether you’re trying to get into work for the first time or after time off, finding a job can be really challenging. It’s … Continued