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I paid before I inspected the work. What can I do? When you put your trust in a trader and they don’t meet your expectations it can be really frustrating. When there’s a problem caused by a trader, you should be able to get it fixed or get … Continued
What can I do to try and keep it cool? An overheating home can make life very uncomfortable and could even have a negative impact on your health. Here are some simple steps you can take to help make your … Continued
I’m not sure what benefits I can get – where should I start? Lots of people miss out on benefits they’re entitled to, so it’s definitely worth checking what you can get. Claiming benefits also means you can get access … Continued
Is this a scam and how do I avoid it in future? This is a really frustrating situation and unfortunately it’s becoming more common than you might think. It is in fact a type of retail scam and often leads … Continued
Do you have any tips to help us cut down on energy use and save some money at home? It’s completely normal to worry about rising energy bills. The good news is that adopting a few simple habits into your … Continued
How can I be sure and what are my rights? You’re right to seek advice about this issue, because counterfeit goods aren’t only illegal, they can be dangerous. Fake children’s toys in particular, including dolls, often don’t meet safety standards … Continued
What should I do if this happens, and is there anything I can do to prepare? Power cuts can be unexpected and worrying, especially if your power doesn’t come back on quickly. So it’s good to know who to report … Continued
Where should I start? The first thing to know is that anyone can make a lasting power of attorney; it’s not something purely for older people to consider. Appointing a lasting power of attorney (LPA) means nominating someone such as … Continued
Can I use a food bank if I need to? It’s understandable to be worried about affording food when you’re in a tough spot financially – especially with the cost of your bills rising. You’re not alone, as Citizens Advice … Continued
What can I do if I’m struggling to keep up with payments? It’s understandable to feel anxious about energy bills at this time of year. If you’re struggling to afford your bills, it’s important to act quickly; support is available … Continued