Citizens Advice New Forest is a local independent charity providing free and confidential advice to help people solve the difficulties they face. Our service has never been more in need so we are seeking committed and dedicated individuals who can join our team.
We’d love to hear from you if you want to help the New Forest community, we need the following people:
Compliance Manager – Debt Projects
Hours: 30 – 37.5 hours a week
Pay: £27,000 – £28,000
Location: Hybrid, 1 – 2 days per week at a CA office in the New Forest and Southampton
An exciting opportunity has arisen for a Compliance Manager to join the Citizens Advice New Forest team. This role will provide line management to two debt teams from Citizens Advice New Forest and one debt team from Citizens Advice Southampton and will be responsible for ensuring that the projects are meeting their objectives and outcomes. We are looking for an individual that can oversee all aspects of debt project delivery including technical supervision and adherence to quality standards, monitoring of project delivery and outcomes, and all aspects of leadership of the teams including motivation and development of the team members.
We are looking for candidates who are:
- From an advice background, with appropriate debt-advice accreditation or the willingness to train to become accredited.
- A great communicator, motivator and team player; someone who can interact at all levels of Citizens Advice.
- Someone with an eye for detail, who is able to take a leadership role and is comfortable with responsibility.
- Passionate about helping individuals needing support to move on with their life.
As a successful candidate you will be able to work a hybrid model of work, although attendance at a Citizens Advice office is expected for a minimum of 1-2 days per week.
This role can be either full time or part time, however a minimum commitment of 30 hours per week is required.
If you think this role is one that you would be passionate about, we would love to hear from you.
Please refer to the full Job Pack by clicking the button below, which contains a detailed role profile and person specification. Candidates are required to submit a CV along with a cover letter that details how their skills and experiences meet the person specification.
Applicants will be considered on a rolling basis.
Send your CV and covering letter to jobs@canf.uk