Citizens Advice New Forest is a local independent charity providing free and confidential advice to help people solve the difficulties they face. Our service has never been more in need so we are seeking committed and dedicated individuals who can join our team.

We’d love to hear from you if you want to help the New Forest community, we need the following people:

HR & Training Administrator 

Hours:   21 hours

Pay:       £23,400 F.T.E.

Location:     Lymington

To deliver quality advice and meet a growing demand, Citizens Advice New Forest need people who are well trained and passionate about giving an effective service to those most in need.  In this role you will provide administrative support to the Leadership team, specifically on HR and Training related matters.

You will be a highly motivated strong team player with excellent administrative and organisational skills. You will have the ability to understand written and oral information; have good numeracy skills sufficient to amend training budgets and database records; and have effective oral and written communication skills for working with staff and volunteers.  

This role would suit an Administrator with experience of working within an HR and/or Training & Development team, however we would also welcome applications from candidates who have transferable skills and are keen to develop a professional career in HR and/or Training & Development.

Applicants will be considered on a rolling basis and the closing date is Friday 23rd February 2024.

Finance Officer

Hours:   21 hours

Pay:      £27,000 – £29,000

Location:    Hybrid, office based in Lymington

Citizens Advice New Forest is seeking a diligent and experienced Finance Officer to join our dynamic team. This role is pivotal in ensuring the smooth financial management of our charity, providing essential support to our mission of providing high quality information, Advice and Guidance. As the Finance Officer, you will be responsible for maintaining financial procedures and systems, producing budgets and management accounts, and ensuring accurate financial recording using QuickBooks.

If you’re a highly motivated individual with a passion for finance and a desire to make a difference to the people who need our support, we want to hear from you!

To find outmore click on the job description link

How to Apply: Please send your CV and a cover letter outlining your suitability for the role to Jobs@newforest.cabnet.org.uk closing date for applications is 4th March 2024

Debt Case Worker

North Hampshire and East Hampshire

(2 positions)

Hours: 37.5 Hours (Full Time)
Pay: £25,350 – £26,450
Location: Bordon, East Hampshire & Basingstoke, North Hampshire

Are you passionate about making a positive impact in your community? Do you thrive on providing practical solutions to help individuals manage their finances? Citizens Advice New Forest is proud to be recruiting for a project focusing on Debt Advice, funded by the National Lottery. As a Debt Advisor with us, you’ll be at the forefront of this initiative, working closely with our team to deliver high-quality debt advice to those who
need it most.


This role would suit an individual with a basic knowledge of Debt Advisory or someone looking to level up and undertake a period of training. The successful candidate would be expected to work a hybrid model of delivery, providing advice via multiple channels such as face-to-face, telephone and email.

Join Us Today!

If you’re ready to make a difference and embark on a rewarding career as a Debt Advisor, we want to hear from you! Click on the link below to apply to join our team and be part of an organisation dedicated to serving the needs of our community

We value diversity, promote equality and welcome applications from all sections of the community.