News and Reports

New Forest CAB Client Satisfaction Survey We are delighted with the results of our recent client satisfaction survey. The results reflected the high quality of service provided by the advisers, with most questions receiving an approval rating of 99% or … Continued

New Forest CAB AGM 2014 The New Forest Citizens Advice Bureau held its AGM on Thursday 27th November in the Council Chamber, Lymington Town Hall. The meeting, chaired by Jeremy Taylor, Chair of the Bureau, approved the Annual Accounts and … Continued

Get the Best Energy Deal On 22nd October staff we held a stall at Ringwood Market. Speaking to some 30 people on saving energy, handing out leaflets giving energy saving tips and magnetic temperature gauges. We will continue to focus … Continued

Make big energy savings 20th – 24th October 2014 Find out how to check, switch and insulate to save money and energy. Following on from our successful Big Energy Savings Week in January 2014, you can pop into any of … Continued

Pre-payment meter users face poor service, lack of innovation and lack of choice. Help us get a fairer deal and join our campaign. Sign our Petition Find out more about the campaign #Fairprepay

The New Forest Citizens Advice Bureau has a new Chief Executive Officer. Andy Clapper succeeds the previous CEO, Florence Gallien, who has moved to a post in NHS management. Andy himself enjoyed a long and successful career in the NHS … Continued

Sign our Pledge The Citizens Advice service has and continues to provide free, confidential, independent advice and influenced decision makers for 75 years. Our work is important in our community and we need you help and support from our local … Continued

Every year more than three million people in the UK fall victims to scams losing hundreds, sometimes thousands of pounds. It is estimated that nearly half of people in the UK (48 per cent) have been targeted by a scam. … Continued

May 2014 is Scams Awareness Month. It’s a great opportunity for consumers and campaigners to learn and share, then take that knowledge into the year round fight against scams. It’s only through spotting the signs of scams and spreading the … Continued

Horse or Cycle Ride Event Walkers Welcome Saturday 17th May 2014 Come and join our Chief Executive Florence Gallien who will be cycling and Financial Capability Adviser Jim Sanders walking with his family in the New Forest on Saturday 17th … Continued