News and Reports

The UK public has voted to leave the EU. This means it’s likely that some laws will change in the future – but not immediately. Everything will stay the same until new laws are made. If you’re an EU citizen … Continued

Citizens Advice New Forest is taking part in Scams Awareness Month 2016. Find out more about scams, share your stories and learn how to protect yourself, your family and friends against these cruel crimes and predatory practices. Make this your … Continued

Citizens Advice New Forest volunteers support people face-to-face, over the phone and online through email and webchat. Over the last 12 months our wonderful volunteers have helped local people with many issues, by: ● Dealing with debt, designing payment plans … Continued

As part of a local Hampshire and Isle of Wight campaign, for the whole of May and June, Citizens Advice is delving into bad practice within the Private Rental market. Are you currently in Private Rental accommodation and can complete … Continued

Our Lymington office will be closed the following days: Wed 13th – Mon 18th April inclusive. This is for refurbishment work. Apologies for any inconvenience during this time. Telephone advice and email services will continue during the closure period and … Continued

On 1 April 2016 the National Living Wage will become law. The Government is urging businesses to prepare early for the changes and make sure they follow these four simple steps: • Know the correct rate of pay – £7.20 … Continued

Public Offices in Hythe to host new Credit Union A branch of Solent Credit Union will be held at the Public Offices, The Grove, St Johns Street, Hythe, starting 12 January, Tuesdays between 10am – 12 noon. A credit union … Continued

What is MoneyPlan? MoneyPlan Project with volunteer qualified financial advisers. Service enhancement for New Forest residents: The Citizens Advice, Personal Finance Society and Partnership are working together to place qualified financial advisers in local Citizens Advice offices to provide free … Continued

In October 2015 Citizens Advice was named Charity of the Year in the Charity Times Awards. Chief Executive Gillian Guy said: “It was a privilege to be able to accept the award on behalf of everyone in our service. This … Continued

We will be offering a reduced, assessment service across our New Forest offices during the festive period. This takes into account past patterns of attendance and the availability of our volunteer team. Apologies in advance for any inconvenience. We would … Continued