Citizens Advice New Forest Annual Report 2017- 2018

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In 2017/18 over 7,000 people came to us for advice and help with solving their problems.

We’re here for everyone. We help with problems like managing debt or household bills, understanding rights at work or housing issues. We also provide specialist services in debt, and employment law; and for people dealing with cancer in their families, through our partnership with Macmillan.

We’re an important part of the New Forest community, with offices in 5 market towns and outreach services in Fordingbridge and at Oakhaven Hospice: locations where people need us.

Through our daily interaction with clients, we have a credible understanding of local needs. We use our data and insight to tailor our services, as well as help improve policies and practices locally.

Putting our clients’ needs at the heart of decision-making means we also work in partnership with others, making it easier for clients to access relevant services. We are an independent charity reliant on local fundraising to survive.

Read more about our work in 2017/2018 in our annual report.

2017-18 Annual Report


The annual report is a.pdf file you will needsoftware like Adobe Reader to access the content you can download the content for free from