Work with Us
Citizens Advice New Forest is a local independent charity providing free and confidential advice to help people solve the difficulties they face.
Our service has never been more in need so we are seeking committed and dedicated individuals who can join our team.
We’d love to hear from you if you want to help the New Forest community, we need the following people:
Advice Locality Manager – East New Forest (Part-Time)
Location: Totton and surrounding area, New Forest
Salary: £28,000 (FTE) with salary review on successful completion of probation
Contract type & hours: Permanent, Part-time (24 hours per week)
Closing Date: Friday 27th March 2026
Are you passionate about making a difference in your community?
Do you have the skills to lead a team, build strong local partnerships, and drive high-quality advice services? If so, Citizens Advice New Forest has an exciting opportunity for you to join us as an Advice Locality Manager for New Forest – East.
We’re looking for someone with:
- Proven experience in managing an advice service or a similar operational environment.
- Confident in working with quality frameworks, ensuring standards are consistently met and promptly addressing any areas of non‑compliance.
- An experienced people manager with the ability to inspire, support and motivate teams.
- Proactive and solutions-focused, with excellent organisational skills.
- Strong experience in community outreach and developing effective partnerships.
Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.
Applicants will be considered on a rolling basis.
Advice Locality Manager – West New Forest (Part-Time)
Location: Ringwood and surrounding area, New Forest
Salary: £28,000 (FTE) with salary review on successful completion of probation
Contract type & hours: Permanent, Part-time (18 hours per week)
Closing Date: Friday 27th March 2026
Are you passionate about making a difference in your community?
Do you have the skills to lead a team, build strong local partnerships, and drive high-quality advice services? If so, Citizens Advice New Forest has an exciting opportunity for you to join us as an Advice Locality Manager for New Forest – West.
We’re looking for someone with:
- Proven experience in managing an advice service or a similar operational environment.
- Confident in working with quality frameworks, ensuring standards are consistently met and promptly addressing any areas of non‑compliance.
- An experienced people manager with the ability to inspire, support and motivate teams.
- Proactive and solutions-focused, with excellent organisational skills.
- Strong experience in community outreach and developing effective partnerships.
Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.
Applicants will be considered on a rolling basis.
Foodbank Support Worker – Waterside (Blackfield)
Location: Waterside Foodbank although further travel may be required
Contract Type & Hours: Permanent, Part-time (19 hours per week)
Salary: £13,325 (£26,300 FTE) with salary review on successful completion of three-month probation.
Closing Date: Friday 1st May 2026
Citizens Advice New Forest is seeking a compassionate Foodbank Support Worker to provide advice and practical support to foodbank users across the Waterside. The role focuses on helping people experiencing financial hardship, including debt and benefits issues, and supporting access to wider Citizens Advice services.
You will work mainly through outreach sessions at the foodbank in Blackfield, with some office and home-based working. Support will be delivered via face-to-face appointments, telephone and email.
This role suits someone who is empathetic, a strong communicator and motivated to support vulnerable people. An advice background is desirable, but applicants with transferable skills and a willingness to train are encouraged to apply.
Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.
Applicants will be considered on a rolling basis.
Organisational Development Administrator
Location: Lymington Town Hall
Contract Type & Hours: Permanent, Part-time (21 hours per week)
Salary: £14,728 (£26,300 FTE)
Closing Date: Friday 15th May 2026
Citizens Advice New Forest (CANF) is looking for an organised and proactive Administrator to provide essential support across training, volunteering and organisational activities. The role involves coordinating staff and volunteer training, maintaining accurate records and assisting with volunteer recruitment, induction and ongoing engagement to ensure a positive and well‑supported experience for all.
You will also play a key role in supporting events, meetings and governance activities. Coordinating committee meetings, preparing agendas and minutes, and maintaining accurate records. You’ll provide general office administration and offer cover for the Company Secretary when required, helping to ensure the organisation runs smoothly and efficiently day to day. This is an excellent opportunity for someone with strong administrative skills who enjoys working collaboratively and supporting people at all levels of an organisation.
Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.
Applicants will be considered on a rolling basis.