Work with Us
Citizens Advice New Forest is a local independent charity providing free and confidential advice to help people solve the difficulties they face.
Our service has never been more in need so we are seeking committed and dedicated individuals who can join our team.
We’d love to hear from you if you want to help the New Forest community, we need the following people:
Debt Adviser
Location: Remote, hybrid or any Citizens Advice New Forest office
Pay: £26,300 FTE (£9,819 pro rata). Salary review on successful completion of probation.
Hours: Part-time 14 hours per week
Closing date: Tuesday 26th May 2026
Would you like to help people experiencing profound difficulties in managing their financial problems?
Citizens Advice has an exciting opportunity for a Debt Adviser to join its debt advice team. The role will support clients living across the New Forest who are struggling to manage their debt and will be part of a team of Advisers. This project, which is funded through the Money and Pensions Service (MaPS), has been created to meet the increased demand as people deal with the cost of living crisis with the objectives of improving their debt situation and their mental wellbeing.
We are looking for candidates who are:
- Passionate about helping people across the New Forest struggling with debt;
- A good listener, able to understand an individual’s needs and come up with solutions that will help them get to grips with their finances;
- A great communicator, full of empathy and able to work with people struggling with their current situation;
- A self-starter with a can-do attitude.
Knowledge of the Citizens Advice network is desirable but it’s not essential – we value relevant experience and a commitment to making a difference.
Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.
Applicants will be considered on a rolling basis.