Foodbank Support Worker

Contract Type & Hours: Permanent, Part-time (10 hours per week)
Salary: £26,300 (FTE)
Location: Ringwood Library with travel to Ringwood & Fordingbridge Foodbanks and some travel across the New Forest
Closing date: Friday 9th October 2026

Could you help people facing financial hardship take positive steps forward?

Citizens Advice New Forest is looking for a compassionate Foodbank Support Worker to support people using foodbanks in Ringwood and Fordingbridge. The role focuses on providing practical advice for people experiencing financial hardship, including debt and benefits issues, and helping them access wider Citizens Advice services. Working mainly through outreach sessions at local foodbanks, with some office and home working.

We are looking for candidates with:

• Strong interpersonal skills, with empathy and ability to overcome barriers
• A person-centred approach, balancing compassion with empowerment
• Self-aware and professional, with clear boundaries and confidentiality
• Able to work independently in community settings
• Strong organisational and time-management skills, focused on positive outcomes
• Excellent communication, numeracy and IT skills, including Microsoft Office

Advice experience is desirable but not essential, if you have transferable skills and a willingness to learn, we’d love to hear from you.

Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.

Applicants will be considered on a rolling basis.

Service Development Manager

Contract Type & Hours: Full-time (37.5 hours per week), we will consider part-time hours for the right candidate.
Salary: £34,000
Location: Hybrid/Flexible with regular travel across the New Forest and Winchester
Closing Date: Friday 16th October

Do you want to help develop, launch and deliver high-quality services that make a real difference to local residents?

Citizens Advice New Forest & Citizens Advice Winchester have an exciting opportunity for a Service Development Manager.

This is a varied role combining business development, project mobilisation and operational management. You will work closely with our leadership teams to identify new opportunities, develop projects and funding proposals, and turn successful ideas into effective services.

Alongside developing new initiatives, you will oversee a portfolio of established projects, ensuring they are well managed, achieve their targets and outcomes, and meet the expectations of funders and partners.

The successful candidate will have:

• Experience developing, funding and managing new & existing projects and services 
• Strong leadership and people management skills, with the ability to motivate teams 
• Excellent communication, influencing and relationship-building skills 
• Highly organised and analytical, able to manage priorities, performance and deadlines

If you think you have the experience and skills required to be successful in this role, we would love to hear from you!

Please refer to the Job Pack by clicking the button below, which contains a detailed role profile, person specification and how to apply.